Thanks man, I know about the bug reporting procedure, I know my way around the forums, and I have sent my share of emails to support.
I just feel like I can't be bothered anymore to invest the time to write emails, when support is making your feel like an idiot with that "it is a known bug and will be fixed with the next one update". When? 2021? Will you let me in on what is causing the bug? Can I somehow provide you with additional information that might help fix the bug? Do you get a thank you for describing the bug? Nah. Nothing.
I was once happy to help, but TBH I don't care anymore. Thank you for actually reading and replying though. That's a step in the right direction. Appreciate it