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oempie

GRASS CUTTER RANGE strange unclear score issue

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So i emailed support guys earlier ..... here the text

Hey guys, what is up?

So, earlier today, I participated in one of the new UK competitions. GRASS CUTTER RANGE  on PS4

Sadly I found myself wondering why my smallest qualifying fish, grass carp, did NOT count.

I went into competition with two set-ups, both part of the CARP LORD DLC bought earlier this week.

Only big difference between them 2, the lines, one has mono and the other set-up has braid, but rules do not say anything about a specific type of line to be used.

Looked at the requirements and rules to participate

Keepernet, no problem.

Pellets as ground bait as well as hook bait. Both ok. (See Pics  1 & 2)

But the smallest fish, grass carp of 3.332 kg didn’t go up the score board.

Pic 1 shows set-up No. 7 with which I caught the smallest

Pic 2 shows set-up No. 5 with which I caught the trophy one, the one that counted

Pic 3 shows final standings of leader board for this competition.

 

According to my understanding, I should have a difference of: 9.591 kg, giving me access to second place

 

I would like to think my real place is PLACE No. 2, with 5 BAIT COINS, $ 61.800 currency price and of course, the sweet X-SERIES price, this time a x-series mono line.

Maybe I’m wrong and I am missing some big part here (it’s a NEW competition, so making mistakes should be normal)

If so, please let me know WHY my smallest fish did NOT count?

Thank you very much for your time and awesome GAME

************************************************************************************************************************************

Again, i might be totally wrong and my smallest fish should not count.

But i would like to know the reason of it, in order NOT to commit same mistakes in the future.

If someone can explain me and help me out here, much appreciated.

Thanks, guys

 

 

Pic 1 - Fishing Planet_20190410145539.jpg

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ummmm, posted in the GERMAN site for PS 4.........

hope you guys (ENGLISH site) can see this thread

 

anyways, Diana from support@fishingplanet.com answered my email.

here here response:

**************************************************************************

Hello oempie,
Thank you for detailed report, we'll investigate it. Unfortunately, we are unable to change competition's results. We have sent you reward item manually. 

Best regards, Diana
Senior Customer Support Specialist

*********************************************************************

ok, seems to be a problem, but still no explanation / knowledge  on how this happened.

thing is, we can not replicate this event OUTSIDE this particular comp.

so i'll have to wait till next time this comp comes around and replay exactly the same way i did in the previous one, maybe it will show itself again or maybe it will pass like it should be.

I'll keep you guys updated

 

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Solche probleme sind normal. Man bekommt dann geld und den x-series gegenstand..

Die rankingpoint jedoch gibt es nicht. Ist mir mit platz 1 beim brassenfischen passiert. Sehr motivierend das ganze.

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On 4/11/2019 at 6:28 AM, oempie said:

ummmm, posted in the GERMAN site for PS 4.........

hope you guys (ENGLISH site) can see this thread

 

anyways, Diana from support@fishingplanet.com answered my email.

here here response:

**************************************************************************

Hello oempie,
Thank you for detailed report, we'll investigate it. Unfortunately, we are unable to change competition's results. We have sent you reward item manually. 

Best regards, Diana
Senior Customer Support Specialist

*********************************************************************

ok, seems to be a problem, but still no explanation / knowledge  on how this happened.

thing is, we can not replicate this event OUTSIDE this particular comp.

so i'll have to wait till next time this comp comes around and replay exactly the same way i did in the previous one, maybe it will show itself again or maybe it will pass like it should be.

I'll keep you guys updated

 

Well done @oempie !

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