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Bug Reporting Procedure


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  • Developers

Hey dear angling community!

We work hard to provide you the best game experience and try to solve all of your problems promptly. In case you encountered an issue please shoot an e-mail to support@fishingplanet.com.

Please make sure to include the following info when contacting the support team.
1.Username
2.Platform (PS4, Steam)
3.Date when the issue was encountered
4.Problem description
5.Ingame equipment settings (if you experience any technical issues with rods, lures etc)

If the game crashed on PC send to support@fishingplanet.com an output log file (PC: C:\Users\[username]\AppData\LocalLow\Fishing Planet LLC\FishingPlanet\)

This will help us provide a more fast and efficient support to all of you. Please note, that at the moment our support team works only with English and Russian so make sure your request is in one of these languages.

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