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No cash in the account after starting the game, bug game


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Hi, I need some help because the last time I started the game, I saw that I don't have any money in my account. I do not know what to do, I write to the support in the game but I do not get a response because when I created the account I did not give the correct e-mail, but I have the correct one on steam. I'm sending a photo, maybe you know what to do ..


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