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i bough the amazon carnival pack yesterday and now i dont have access to the amazon river


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i bought the amazon carnival pack yesterday afternoon and i was fishing there till yesterday evening then i get on today and i cant go back to the amazon maze even though i have the pond pass for a month can anyone help me resolve this issue im on ps5 all i unlocked while i was there was a german map and some other gear and can anyone help me estimate how long it will take for the support to reply to my email 

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You've sent an email to support@fishingplanet.com with your game name, platform (PS5) and a description of the problem. Depending on when support sees you email and how busy they are it could take up to something like two business days for a reply (the FP office is not usually staffed on weekends).

Hopefully they can sort it out for you.  

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