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Premium member not getting premium bonuses


Icerunner45
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  • 4 weeks later...

You're not the only one, Icerunner. This has been happening to me as well. I emailed support, they took one look at my screenshots and in a one sentence response, basically said "there is no problem". OH THERE IS A PROBLEM, the problem is this support group checking that an premium account is or isn't listed as active and then thinking their job is done. YOU NEED TO ADDRESS THE ISSUE CAUSING THE LOSS OF PREMIUM FEATURES SO THAT YOU CAN PREVENT IT FROM HAPPENING. Have some respect for the people who PAY for your product!

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