Caneria39 Posted September 14, 2017 Report Share Posted September 14, 2017 I bought premium 2 days ago, i buy it for a month. Sometimes(%50 of playing time) it disappear and i am taking none premium xp and credit . I pay money for playing better but it effect everythng . I am losing money and time . Fix this in certain time pls. When i restarting game premium will see again but i already take none premium xp and gold :// pls fix that immediately Quote Link to comment Share on other sites More sharing options...
Caneria39 Posted September 14, 2017 Author Report Share Posted September 14, 2017 (edited) I took that picture 2 min ago , and again my premium not seen as you see i have premium to 12/10/2017. I want my money back or fix that Edited September 14, 2017 by Caneria39 Quote Link to comment Share on other sites More sharing options...
Kpl35mmNL Posted September 16, 2017 Report Share Posted September 16, 2017 I have the same problem cost me damn money fix this pls Quote Link to comment Share on other sites More sharing options...
Caneria39 Posted September 16, 2017 Author Report Share Posted September 16, 2017 Today same thing happened again and again pff Quote Link to comment Share on other sites More sharing options...
Caneria39 Posted September 20, 2017 Author Report Share Posted September 20, 2017 When will u fix that situation ? We have to restart game to see premium account , sometimes i forget and money lose . Why no one saying anythng about that ? Quote Link to comment Share on other sites More sharing options...
Developers Support Team Posted September 20, 2017 Developers Report Share Posted September 20, 2017 On 14.09.2017 at 8:58 PM, Caneria39 said: I bought premium 2 days ago, i buy it for a month. Sometimes(%50 of playing time) it disappear and i am taking none premium xp and credit . I pay money for playing better but it effect everythng . I am losing money and time . Fix this in certain time pls. When i restarting game premium will see again but i already take none premium xp and gold :// pls fix that immediately Look, you get your double xp and credits, it seems that problem is in UI. Can you kindly specify, when it mostly disappears? Maybe after some specific actions or smth else. We would appreciate more details from you. Quote Link to comment Share on other sites More sharing options...
Caneria39 Posted September 20, 2017 Author Report Share Posted September 20, 2017 19 minutes ago, Support Team said: Look, you get your double xp and credits, it seems that problem is in UI. Can you kindly specify, when it mostly disappears? Maybe after some specific actions or smth else. We would appreciate more details from you. Thx for feedback , look i really enjoyed the game , thats why l want from you to fix problems . I have no internet connection problems wth any game , only about this game . Premium disappering randomly i dont know why . And if i forget to restart game when it gone away , i am not taking double xp and gold and thats suck. That turn me lots of time losing . I see some other ppl have same problem too , on forum . Pls fix that . We want to play with confort , thx for appreciating . Quote Link to comment Share on other sites More sharing options...
Developers Support Team Posted September 20, 2017 Developers Report Share Posted September 20, 2017 16 minutes ago, Caneria39 said: Thx for feedback , look i really enjoyed the game , thats why l want from you to fix problems . I have no internet connection problems wth any game , only about this game . Premium disappering randomly i dont know why . And if i forget to restart game when it gone away , i am not taking double xp and gold and thats suck. That turn me lots of time losing . I see some other ppl have same problem too , on forum . Pls fix that . We want to play with confort , thx for appreciating . Thank you for response. We will check and investigate an issue 1 Quote Link to comment Share on other sites More sharing options...
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